Pricing

Each plan gives your workspace a monthly token budget. Using Soma draws on it: conversations in chat, reading pages and searching the knowledge base, and the interviews in workforce sessions.

The session sizes on each plan, such as 20 people (answering about 12 questions each), illustrate roughly what the budget covers. They are not a fixed quota. How far the budget goes depends on how you use Soma — longer conversations and more follow-up questions use more of the budget.

Admins can see plan and usage information in Settings → Billing.

• Free seats give a member 5 chat messages per week.
• Pro seats give a member a dedicated usage limit for their own work with Soma.
• Premium seats gives even more dedicated usage than a Pro seat.

Pro and Premium members also take part in workforce sessions for free, in as many sessions as they are invited to. Their participation draws on neither the workspace budget nor their own usage limit.

Admins can setup workspaces top-ups, add credits or move to a larger plan from Settings → Billing.

Soma draws on several kinds of context when she answers:

• your current conversation
• memory of relevant details from your earlier conversations
• pages you write, share through groups, or mention in chat with @
• reports from past workforce sessions
• skills defined by you or Somas default set of skills
• your workspace’s organization profile
• the curated knowledge base for specialist frameworks and practices

The more context you keep in pages, the more insightful Somas responses becomes. Pages marked Hide from Soma stay available to people but not to Soma.

• Chats and memory are private to each member within the workspace.
• Pages are either private or belong to a group, and are available according to that group’s membership.

Sessions suit anything that needs more depth than a survey: culture assessments, team diagnostics, shared reflections, onboarding and team listening.

In the session designer, admins write exact or generative questions, set how many follow-ups Soma may ask, and route people down different paths by group, attribute, category of work or their previous answer. A session can be sent to all members, a group, selected people or new joiners, and opened on demand, on a date, or when someone joins.

Reports can cover a single run or build across runs of the same session.

Soma de-identifies sensitive details — names, places, contact details, organization names, URLs and monetary values — before they are stored, and data is encrypted in transit and at rest.

Admins decide which of those categories Soma may use when generating a response. Each workspace’s data is stored in the region chosen when it is created, such as the European Union or the United States.

Yes. Admins can manage both plan and seats from Settings → Billing.

Cultural Frontier is for organizations pioneering new ways of working, at a scale or shape our other plans don’t fit. You get to set the monthly workspace budget based on usage needs, contact jonathan@soma.fyi for more information.

Because every AI model call carries a cost, we don’t generally offer refunds. If something unusual happened, get in touch and we’ll look at your case.

Email: support@soma.fyi.

Admins can cancel from Settings → Billing. If you can’t access Soma, email support@soma.fyi.

Yes. You receive a receipt by email after each payment.